# AI Act Value-Chain Agreement **Article 25(4), Regulation (EU) 2024/1689** the platform operator ("Intramedial", "we") and the customer accepting these terms ("you") agree as follows. ## 1. Why this agreement exists Article 25(4) of Regulation (EU) 2024/1689 requires that where a third party supplies an AI system, tools, services, components or processes that are used or integrated in a **high-risk AI system**, that third party and the provider of the high-risk system must, by written agreement, specify the information, capabilities, technical access and other assistance — based on the generally acknowledged state of the art — needed for the provider to comply with the Regulation. If you integrate any part of Intramedial into an AI system that is high-risk under Article 6, you are that provider and we are that third party. This agreement is the written agreement Article 25(4) requires. We offer it to **every** customer, not only those who tell us their system is high-risk. We cannot see your classification, and an obligation we owe should not depend on us guessing correctly. ## 2. What we supply Intramedial supplies runtime components, evidence-generating services and programmable interfaces. We do not supply a general-purpose AI model, and we do not train models on your data. ## 3. Information we will provide On written request to legal@intramedial.com, and without additional charge, we will provide: (a) a description of the intended purpose, capabilities and known limitations of each Intramedial component you have integrated; (b) the technical documentation of interfaces, data formats and the meaning of each output field, sufficient for you to interpret our outputs correctly in your own conformity assessment; (c) the accuracy characteristics and known failure modes of any classification or detection component you rely on, including the conditions under which it is designed to fail closed; (d) a description of the logging and record-keeping our components perform, the fields recorded, and the retention applied; (e) the cybersecurity measures relevant to the integrated component; (f) notice of any change to a supplied component that could reasonably affect your compliance, before that change takes effect, other than a change made to remediate an active security incident — which we will notify as soon as it is safe to do so. ## 4. Technical access We will provide the technical access needed for you to exercise oversight over the integrated component: programmatic retrieval of the records our components generate about your workspace, the ability to reproduce a decision from its recorded inputs where the component is deterministic, and export of that material in a machine-readable format. Where an Intramedial component emits signed evidence, we will provide the means to verify those signatures independently of Intramedial, including after termination. ## 5. Assistance We will provide reasonable assistance to you and, at your direction, to a notified body, market surveillance authority or auditor acting in relation to your system, including responding to documented technical questions about the supplied component. We will not, and cannot, perform your conformity assessment, sign your declaration of conformity, or determine the risk classification of your system. Those are the provider's own acts. ## 6. What this agreement does not do This agreement does not make Intramedial the provider of your AI system, and it does not transfer any obligation of yours to us. It does not alter the roles either party holds under the Regulation. If your use of an Intramedial component puts our name or trade mark on a high-risk AI system, or substantially modifies one, Article 25(1) may apply on its own terms and neither party can contract out of it. ## 7. Duration and survival This agreement runs for as long as you use any Intramedial component in your AI system, and Sections 3 and 4 survive termination for the period you are required to retain documentation under the Regulation. ## 8. Relationship to the other terms This agreement supplements the Terms of Service and the Data Processing Addendum. Where it conflicts with them on a matter Article 25(4) governs, this agreement prevails. ## 9. Contact legal@intramedial.com — mark the subject line "Article 25(4) request". We aim to respond substantively within 15 working days.